Thursday, February 7, 2008

8 Theories For AdSense Fluctuations


By Jason Lee Miller - Thu, 02/07/2008 - 5:28pm.

In brief: find another basket for your eggs

Recently, many web-publishers reported drastic drops in their Google AdSense earnings and offered up many theories as to why that occurred. The problem was reported in web forums, on popular SEO blogs, and in the comments section of the last WebProNews article on the subject. After all that, we've narrowed it down to 8 possible explanations.
In other words, we're closer, but not there yet. It could be innocent, accidental, natural, or orchestrated, but the majority of you seem to be reporting steep (and for some of you, I mean steep) drops in AdSense earnings. The Search Engine Roundtable poll mentioned last time grew to 135 respondents, and the percentages stayed the same: 55% are reporting decreases in earnings.

It could also be that angry people speak the loudest, but many seem pretty sane in their reporting, saying earnings are declining despite level page views and click-through rates.
But we're going to err on the side of the smaller guy, assume you're getting screwed by the big guy, and propose the most possible and/or likely reasons for that. Included with this assumption is that all of you are on the up-and-up with great content, great SEO, great business savvy, and have done everything right but still find yourselves victims of the corporate machine.
See how nice that is? Here goes.

It's the economy, stupid.

This explanation wins the Occam's Razor Award—i.e., the simplest explanation is the correct one. As the economy enters a slow-down period, many advertisers are trimming their budgets, decreasing how much they spend on branding-related advertising and redirecting those funds to more direct response ads, which would include AdWords.

One commentator noted the golden rule of the economy: It will fluctuate. This could be what's happening, and that fluctuation could be swelling on the political side of the content fence as Presidential primaries take center stage on the Information Highway.
Advice: Look into AdWords and improve organic SEO. Otherwise, wait it out like the rest of the economy.

Google got stingy with the AdSense real estate

During an increased focus on conversions rather than clicks and intensified efforts to combat click fraud, Google made AdSense ads more difficult to click. A few have reported that since "the clickable area" of ads was decreased, CTRs have also decreased. At the end of the day, the AdSense drop many publishers are experiencing is a direct result of Google's offensive against accidental clicks.

Google is another good company gone public

This is a more cynical, greed-driven, conspiracy explanation that may resonate with more distrustful element of the audience. You know how everything seems designed to make you pay more at the gas pump? Reports come out that $3.71 per gallon is the tipping point where Americans will drive less, oil is at record prices as companies collude on what to charge on a street-by-street level, and Exxon cites less supply while setting yet another quarterly profit record by pulling in $1,300 per second, and the oil profiteers in the White House hadn't seen any type of crisis on the horizon for the past 30 years.

Phew. Try to say all that in one breath. But the theory goes like that. Shareholders like profit.
So, between the third quarter 2007 and when the fourth quarter report came out last week, Google's stock plummeted from $747 to just a little over $500. No doubt they saw this coming well in advance of their earnings report and looked for ways of tightening things up earnings-wise. It's especially troubling for Google because not only do they control two-thirds of the search market and 75% of the search ad spend, they report consistent growth that would impress anybody, that would be calls for champagne for any company, except the analysts who expect more of them.

If so, it should make you feel better that they missed estimates anyway.
But as a part of that plan to maximize earnings, Google found a way to decrease what they paid out to publishers while increasing what they took in from advertisers. This would also help offset Google's recent moves against made-for-AdSense sites developed expressly for domain tasting, an action that costs Google a reported $3 million.

Admittedly though, when you're dealing in billions, a few million isn't much – unless you're trying to make estimates. But Google also reported a 30% increase in AdSense clicks over the fourth quarter 2006, and a 9% increase since the third quarter 2007. So over all, clicks are up.
Even though clicks are up, and revenues seem down for publishers, Google still reported a 34% increase in AdSense revenues over the same period last year and a 12% increase quarter-over-quarter. This is interesting because Google's traffic acquisition cost—the portion of revenue shared with Google AdSense partners—went up only 1%.
The short version: Clicks are up, revenues are up, amount shared with publishers is level.

Search clicks are better

One proposal says that Google is lowering the estimated value of content clicks in order to protect the value of search clicks, as advertisers shift from network ads to search ads in a slower economy.

You're being better-dealed

Not much explanation needed on this one. Google's making more money from big-name advertisers and big-name websites. Smart-pricing is hitting you hardest because you can't compete with international brands and websites with millions of page views. It also serves as a decent explanation for why Google is sharing the same amount of money with publishers while increasing clicks and revenues.

No fixed advertising contract means no fixed advertising pay-out

One theory is that Google is making deals with others (bigger, higher-budgeted companies) for fixed compensation while slowly increasing their take among AdSense publishers, who have little-to-no control over CPC, or even context. If you don't have a very specific deal with Google, they can pretty much do what they want.

Ad blindness and Firefox adoption is hurting you

This is an interesting theory because it is simple and plausible. People are ignoring ads at a higher rate, and this has been evidenced by eye-tracking studies, especially when the ads appear in the places they expect them to appear. But also there are ad-blocking programs available via the Firefox browser (and other browsers) that block ads altogether.
It may be that your visitors just can't see your ads, either by choice or by software.

Google needs a real competitor

Not only does Google run two-thirds of search, but also controls 75% of the search advertising spend. Yahoo gives them a run for their money in display ads, but nobody is even close to knocking the king off the hill.
If you were in that position, what would you do? Would you make it easier for publishers to make money while you made less? When there's no alternative, you can pretty much do what you want.

What we're left with

We're left with what we're always left with: the same as when webmasters lose ranking in the SERPs. If there's a sudden drop in search ranking, businesses are on the line, most often because the business is relying too much on Google. We could theorize all day, but if your entire business model is based on what Google can do for you, then your entire business model has a good chance of being sunk.
All your eggs + one basket = fail.

Sunday, February 3, 2008

5 Steps to High-Value Web Content

1. Choose the right author.
2. Choose the right topic.
3. Address all sides of the topic.
4. Add supporting graphics, pictures, etc.
5. Link to related resources, both on your site and elsewhere.

Let's look at each of these steps in greater detail.

1. Choose the Right Author
I once worked for a company who let their web programmers write the instructions for their online ordering process. Big mistake. If their audience were programmers as well, this might be okay. But most of their customers had limited technical skills. So when these people encountered online instructions such as "Validate parameters before advancing" ... the customers would often become dead in the water.
This is a prime example of choosing the wrong author for web writing. Sure, the programmers' input is important. After all, they built the thing. But they should not be the voice of customer guidance. A skilled web writer (someone with usability experience) would have "translated" these instructions to say something like "Please fill in all required information before moving to the next screen."
Here's the key to this. The best author for your small business website content is not always the person who knows the most about the product or service from a technical standpoint. Often, it's best to have an in-house writer who plays the go-between role of "consumer advocate," getting the information from one group and translating it for another group.
2. Choose the Right Topic
If your small business only offers one product or service, then that will likely be the topic of your web content. In this case, I would focus on choosing the right angle as well. Don't tell people what you want them to know -- this is an outdated way of thinking about public information, especially when it comes to small business website content. Instead, find out what people want to know about the types of products you offer, and use your web content to address those questions or concerns.
If you are writing web content for a company that has many products or services, you will have to spend more time choosing topics first and choosing your angle second. In this case, it becomes more about topic organization than anything. Large websites with many topics are ideally suited for a category and sub-category system: These are our products >> And this is product 'A' >> And this is a web page that explains product 'A' in detail.
3. Address All Sides of the Topic
Whether you're writing about one of your products, or you're creating a tutorial of some kind, you need to cover all the angles. There's nothing worse than website content that leaves the job only half-done, telling you why a certain thing is important but not pursuing that lead.
When you are close to a certain topic -- as is the case with people who create a product or service -- it's easy to assume everyone else understands it as well as you do. But the opposite is usually true, so you need to explain all sides of a topic when you write content for your small business website.
Want to keep your pages relatively short for easy reading? You can do that while still offering complete information. That's what hyperlinks are for!

4. Link to Related Resources
Here's the key to developing great content for your small business website. Try to create authority documents that others in your field would link to and recommend to others. One of the key criteria for a resource document is that it links to plenty of supporting information, both on the same website and elsewhere on the web.
In addition to being good for your readers, this kind of useful content will make other webmasters more inclined to link to your website. This adds to your link "popularity" and can further improve the search engine ranking of your small business website.
When writing a particular web page, try to think of it as "the ultimate guide to [blank]." This is the first step to creating the kind of authority documents that eventually dominate the search engines and drive endless web traffic for the authors. But it's rarely possible to create an "ultimate guide" to anything in just one page, so be liberal about linking to other sources on your own website and elsewhere (as long as their not direct competitors).
5. Add Supporting Graphics, Pictures, Etc.
Reading online can be hard on the eyeballs. You can make the reader's job easier in two ways. First, you can format your content appropriately for web reading (short paragraphs, narrow text columns, lots of bullet points, headers, sub-headers, etc.). Secondly, you can add supporting images and helpful graphics.
Well-placed graphics can improve website content in a number of ways. Images are more enticing than text upon first glance, so they can help attract and retain readers. They also help you clarify your message with visual reinforcement.
Conclusion: I have a motto I use regarding website content. "If it's not worth putting online, don't put it online." This is my reminder to myself that I need to use the techniques outlined above to create superior website content. Because that's the kind of content that leads to online success. Apply these lessons to your small business website and watch your own success increase!

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